Policies and Procedures for Complaints Administrative Grievance System (AGS) The United States Military Academy (USMA) is committed to fostering character in a climate of academic freedom, respect, and integrity. The USMA Administrative Grievance System (AGS) implements the Department of Defense (DOD) AGS by creating an internal system for resolving stakeholder grievances over certain matters within the USMA. It establishes policy, delegate authority, and assign responsibilities for USMA leadership (Chain of Command). All employees can go to the Office of Special Council to initiated whistle blower or prohibited personnel practice (PPP) complaint. The POC's to get information about filing grievances in addition to the information provided below: For civilian: CPAC at 845-938-3946, military consult their chain of command. Civilian Military Cadets Remarks General Issues USMA AGS Policy - 2013 All full-time, part-time, and temporary civilian employees (including intermittent and time-limited) in both the competitive and expected service employed by USMA and serviced activities, who are paid from appropriated funds. (NAF) employees can file grievances IAW AR 215-3 2. Superintendent Open Door - 2018 All members of Command (USMA). Article 48 (AFGE Grievance Procedure) American Federation of Government Employees (AFGE) - Civilians except: all supervisors, professional employees, employees engaged in Federal professional work other than a purely clerical capacity, management officials, guards, firefighters, and employees engaged in administering the labor relations program. Supplemental Guidance - 2015. Commandant Open Door - 2019 All members of USCC Directorate. Article 7 (IAFF Procedure) International Association of Fire Fighters (IAFF) - Firefighters only. HHC Open Door - 2019 Pertains to military personnel assigned to HHC. Organization Accrediting Agency - Middle States Commission on Higher Education Department of Army Headquarters For complaints or concerns regarding the institution and/or its operation. SHARP Response and Prevention - 2018 EO/EEO EEO Complaint Procedures - 2008 EO Complaint Procedures - 2018 ** Includes Family members Equal Employment Opportunity (EEO) and Equal Opportunity (EO). Whistleblower Reprisal or Prohibited Personnel Practices Inspector General General assistance Inspector General resource information Links to the Inspector General Assistance page. All groups should visit local Inspector General (IG) office or visit website that is linked AF Civilian Appropriated Funded Civilian NAF Civilian Non-Appropriated Funded Civilian Contractor Or consult with contracting agency Soldiers or Cadets Grade Appeals Dean's Policy and Operating Memorandum 02-1 6. (f) Grad Procedures/Grade Appeals. Work Safety Working Conditions Report Procedure Procedures to file a report of "unsafe or unhealthy" working conditions. Financial Information Defense Finance and Accounting Service (DFAS) Information on pay rates and other pay information. Dept. of Defense Financial Management Regulation (DoD FMR) Regulation information regarding Defense Financial Management. Allowance Information Allowance Information for items such as housing or per diem expenses. Army Key Supporting Documents Key documentation regarding military pay entitlements.